IOM is mandated by the Humanitarian Country Team (HCT) to assume the role as the Humanitarian Hub Management Agency in north-east Nigeria. The organization is thereof responsible for the management, operation and construction of the humanitarian hubs on behalf of partners responding to the crisis. The humanitarian hubs provide Minimum Operating Security Standard (MOSS)/Minimum Operational Residential Security Standards (MORSS) compliant operating environments for aid workers in deep field locations across the north-east, including accommodation, office and connectivity services. As enablers of access to field locations, the hubs are considered critical for a sustained and effective humanitarian response in Nigeria. 

To date, IOM has constructed and operationalized a total of eight humanitarian hubs (one base camp in Maiduguri (Red Roof) and seven field hubs in Gwoza, Bama, Ngala, Dikwa, Monguno , Banki and Damasak), securing operational access in hard to reach areas for humanitarian partners. 

Humanitarian partners can book accommodation via the humanitarian booking service: